Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content appearing on this Web site is the property of:
Copyright © 2015-2017 DeadInsects.Net. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents and images from this Web site so long as (1) the document or image is used for informational purposes only, and (2) any copy of the document or image (or portion thereof) includes the following copyright notice: Copyright © 2015-2017 DeadInsects.Net. All rights reserved.
- Use Of Site
By ordering through this website, you agree to all the terms stated here on the Terms and Conditions page.
Read this entire page. Ask questions before you place an order.
We have a $9 minimum order.
Items that are listed as out of stock may still be available, or may soon become available, so please feel free to inquire about availability. If you are looking for something that does not appear on this website, ask. Only a fraction of our available specimens appear on the site, and mostly just the commonly ordered material.
Available specimens are generally mature/adults unless otherwise stated as nymphs, naiads, immatures, etc. Mantises, for example, are usually shipped as nymphs.
We specialize in common, backyard species that are considered cosmopolitan. This means that much of what we sell occurs in many US cities. House flies, Musca domestica, occur throughout the country.
Information on this website may contain technical inaccuracies, typographical errors, or incorrect species identifications. Taxonomy, the categorization of living organisms, is a fluid science. Scientists regularly lump and split and move organisms back and forth between groups and rename them. They often make these determinations based on observations made through microscopes and dissection, and more recently on the basis of DNA sequencing. We use Bugguide.Net to match our material to known specimens, and highly recommend you do too.
Photos DO NOT represent the exact specimen you are ordering. Sometimes our photos are of living specimens while all specimens sold through this website are dead in a raw, unpinned/unspread state. Photos are intended only as a general reference to what you will receive. If you are a super-taxonomist, contact us prior to ordering with your specific questions. If you are a passionate hobbyist, it will be clear to you that we have made an attempt to correctly identify and represent everything we offer through our photos. If an insect is listed at the species level it will be shipped as such. If it is sold at the family level under a general term like "stink bug", please assume that we will ship you a stink bug from the Pentatomidae family. If this material is going a bit over your head, do not despair. By default we do typically understand our customer demographic very well and ship accordingly.
Most specimens are stored in our bug freezer or in alcohol (~70% ethanol), and ship as such with soft tissues intact and usually in a hydrated condition as if they had only recently died. Upon arrival, it is recommended that the specimens be immediately placed into a freezer to halt the process of further decay, or otherwise be pinned and dried in their final positions. Properly preserved specimens of many insects will outlast the lifespan of any human being, as evidenced by museum collections. Our specimens are not typically dried, unless such is clearly stated in the product description (or more likely with non-domestic exotics). Softer-bodied specimens almost always ship in 70% ethanol in small vials. To pin especially small specimens it is recommended that you glue them to a small triangle of paper (called a "point") and then place the pin through a corner of the paper triangle instead of the insect inself.
Again, we preserve most of our specimens so that they will arrive in a pliable condition, easing pinning and mounting tasks and usually preventing your having to construct a relaxing chamber. We do not guarantee that specimens will arrive in a pliable condition, but this is likely to be the case for most. Choosing express mail shipping increases the chance they'll be better preserved upon arrival. Depending on the type of specimen it may dry out and become rigid during shipment. For more information about re-hydrating or pinning specimens, please see "How to Start a Proper Insect Collection" at Bugguide.Net.
- Shipping & Delivery
Two shipping speeds are offered, as below. Frozen bugs ship best by faster Express mail. In any case, if you don't plan to use them immediately put them in the freezer immediately upon arrival.
We ship exclusively through the US Postal Service within the US (sorry, no international shipping), and print your labels on the post office website. Your package will ship from Oregon. A tracking number will be emailed when your package enters the postal stream and we close out your order on our software panel later in the day (as late as 5 PM, Pacific Time). Please note the email address you order/pay with as that is the one the tracking number will go to. We do NOT guarantee timely delivery by the post office, however we are generally satisfied with their services and they are the most cost effective company in the weight class we ship in (cheapest for you).
Shipping Days: We ship orders no later than the businnes day FOLLOWING receipt of the order, and with respect to the following chart with very few exceptions. So, a Monday order will ship Tuesday. A Tuesday order will ship Wednesday, etc. Effectively, orders placed on Fridays, Saturdays or Sundays ship on Monday. If we need to deviate from this schedule, we will contact you.
Monday Tuesday Wednesday Thursday Friday Saturday Sunday Express Mail* $25 ships Tue. ships Wed. ships Thurs. ships Friday ships Mon. ships Mon. ships Mon. Priority Mail** $9 ships Tue. ships Wed. ships Thurs ships Friday ships Mon. ships Mon. ships Mon.
*Please note that express mail is a 1 to 2 day service. A Friday, Saturday or Sunday express order will ship Monday and will arrive Tuesday at the earliest.
**Please note that priority mail is a 2-3 day service to most US addresses. If you are in a "postally rural" area, a Thursday priority mail shipment may reach you Saturday or Monday.
We check our email regularly. If you want clarification, please ask before ordering.
Two shipping services are offered:
1. Express Mail- This is the better shipping choice for the specimens we sell because they are frozen and begin thawing as soon as we pull them from the freezer. Express Mail is a 1-2 day delivery service and costs $25. Most urban areas are overnight, while some more rural areas do take two days. You can plug in our ZIP code of 97140 (Oregon) to yours at the following website to determine how long shipping will take, if you like: US Postal Service Calculator, or ask us. Please note that express mail refers to your shipment's time in transit, not the day we ship which is better described in the table above.
2. Priority Mail- This is a cheaper 2 to 3 day delivery service and costs $9. The frozen bugs still arrive in decent condition with this slower shipping method but for maximum freshness Express Mail is recommended instead, and especially in hot weather. If you live in an urban area your package likely arrives in 2 days. If you are in a rural area, it will sometimes take 3 days. You can use the US Postal Service Calculator if you'd like to estimate transit time from our ZIP code of 97140 (Oregon). Please note that priority mail refers to your shipment's time in transit, not the day we ship which is better described in the table above.
Postal Holidays may affect shipping on the day of and the days surrounding your shipment. Please be advised of the following 2017 holidays.
Monday, January 2 New Year’s Day (observed)
Monday, January 16 Martin Luther King Jr. birthday
Monday, February 20 Washington’s Birthday
Monday, May 29 Memorial Day
Tuesday, July 4 Independence Day
Monday, September 4 Labor Day
Monday, October 9 Columbus Day
Friday, November 10 Veterans Day (observed)
Thursday, November 23 Thanksgiving Day
Monday, December 25 Christmas Day
Most specimens are shipped in portion cups (small plastic condiment cups with lids that you see in fast food restaurants) between layers of soft tissue paper, and packed snugly to prevent jostling. Small or soft-bodied specimens may ship in 1.5 milliliter vials of 70% ethanol (watered down alcohol for preservation as pictured below). Cups are labeled to reference the contents in the way they were described on the website. (Please refer to the product pages before asking us to duplicate the same information in an email.)
Free pins are included with every order. Order ten insects and get ten free pins. Order a hundred and get a hundred free pins. (Free pins are not, however, shipped with bulk orders like honeybees or house flies as examples.)
We're sorry but we only ship within the USA at this time. Export requires licenses we do not have and $90 or so inspection fees that make it cost prohibitive.
- Sales Tax
DeadInsects.Net operates out of Oregon where there is no Sales Tax for us or for you.
- Return Policy
DeadInsects.Net guarantees that complete, intact specimens are shipped, but we do not guarantee that legs or antennae will arrive still attached to the specimen. This is because your package will pass through the hands of innumerable postal employees between origin and destination. Our packing methods are based on 15 years of experience shipping these items specifically, and another 19 working in the shipping industry in general (UPS was my day job for 19 years). Every reasonable effort is made to ensure your specimens will arrive intact. Craft clue may be used to glue pieces back onto specimens. Please note as stated at the top of this page--we ship raw, unmounted/un-spread insects.
We will consider replacing damaged specimens in extreme cases, but customer will be asked to pay re-shipping fees. Not all specimens are replaceable. Store credit may be offered for specimens valuing $10 or more. We may request that damaged specimens be returned in some cases.
- Store Hours
Customer service at this time is restricted to email. I collect almost every night, and late into the night out here on the West Coast. 8 AM on the East Coast is more like my bedtime than a time of day I want to be taking a phone call. Finally, the "paper trail" is invaluable to me as I exchange notes with you about what insects you are requesting. My shipping schedule reflects my inability to get most orders out same-day, but I am committed to shipping them the following day per the chart above.
You may use the Contact Us form linked at the top of this page or contact us directly at sales "at" deadinsects.net